Beauty, Cosmetics Fulfillment & 3PL Services
Remove the operational complexity of your beauty and cosmetics business with a next-generation fulfillment., 3PL and professional services designed to eliminate your barriers to growth.
ShipCalm provides specialized logistics solutions tailored to the unique needs of health and beauty brands. Our services are designed to help you focus on product innovation and the customer experience while we handle complex fulfillment operations.
Industry Challenges
Many beauty and cosmetic ecommerce companies face fulfillment challenges due to the complex nature of their business. Their warehouse and logistics teams often struggle with issues including:
- Managing thousands of SKUs and product variations in your catalogs
- Needing fast order processing and shipping to meet expectations
- Seasonal and promotional volume spikes straining operations
- Strict regulations govern manufacturing and packaging.
- Shoppers want exceptional service across all channels
- Struggling to achieve efficient, compliant, high-quality fulfillment with in-house resources alone
How We Help
3PL Services
ShipCalm provides complete outsourced fulfillment services tailored for your beauty products with nationwide facilities for inventory storage near your customers, quality controls and order automation.
Store and manage your inventory close to your customers in one of our strategically located warehouse facilities.
Automated workflows enable routing of your orders, picking, packing and optimal shipping
Professional Services
We handle all reverse logistics and your customer returns
Our rigorous quality assurance procedures protect your products
Key Benefits
Beauty Industry Compliance
The beauty industry is highly regulated to ensure product safety and quality standards.
The beauty industry is highly regulated to ensure product safety and quality standards. Fulfillment partners must comply with guidelines around: cosmetics manufacturing licenses, mandatory expiration date tracking, acceptable ingredient lists, and proper hazard labeling.
ShipCalm operates fully certified facilities designed specifically for regulated beauty industry products. We ensure complete compliance with all guidelines.
Pick and Pack with Care
Fragile beauty inventory like glass skincare bottles or palettes require gentle care, for example:
- Comprehensive staff training on safe beauty product handling
- Custom protective packaging
- Box inserts to prevent shifting and breakage
This protects your products and prevents disappointed customers.
ShipCalm operates fully certified facilities designed specifically for regulated beauty industry products. We ensure complete compliance with all guidelines.
Mastering Beauty Storage Needs
Beauty products have specific storage needs to maintain integrity including:
- Climate control to avoid temperature fluctuations
- Organized inventory with easy access for pickers
- Secure facilities with monitored access
ShipCalm operates warehouses optimized for beauty storage, organization, and efficient picking.
Optimizing Beauty Shipment Packaging
Packaging directly impacts the customer experience. We offer custom:
…branded mailers, tissue paper, inserts, and notes and the ability to use custom packaging to:
- Protect fragile liquids, glass, and palettes
- Make unboxing an immersive brand experience
- Minimize returns by preventing damage
Automating Order Processing
Sales spike at peak times like holidays or promotions. Manual order processing can cause delays...
…that can frustrate customers. To optimize this experience ShipCalm uses automated technologies like:
- Barcode scanners for inventory tracking
- Rules-based order routing to fulfillment centers
- Custom branded packing slips
To streamline processing even at high volumes.
Offering Fast Yet Affordable Delivery
Today's consumers expect fast shipping. Cost-effectively achieving 2-3 day delivery nationwide requires:
- A fulfillment network with locations near major metro areas
- Inventory distribution across centers to be near customers
- Carrier integrations for discounted rates
ShipCalm improves delivery speed without eating into margins. With two warehouse locations, one on the East Coast and one on the West Coast you can be sure you are getting the best rates with the best service for your customer.
Customer Service Management
We handle your inbound inquiries across all channels
Our agents are trained specifically for your beauty vertical
We offer full-service or hybrid customer service models
Our technology unifies your customer data into a single view
We enable personalized, omnichannel experiences
Delighting Customers with Self-Service Returns
Your customers initiate returns and print labels via their account
We inspect your items and determine optimal disposition
We issue refunds or replacements for your customers
Our automated workflows route your returned products
Large-Scale Inventory Control
Our WMS provides real-time visibility into your inventory across facilities
It enables dynamic slotting to optimize your warehouse space
Replenishment and purchase orders are automated based on your projected demand
Robust wave planning tools support high-volume orchestration of your orders We regularly perform cycle counts for accuracy of your inventory
We can scale facilities and staffing seasonally for your peaks
Quality with Lot Control
Each of your product batches or lots is tracked throughout our facilities via barcode scanning and warehouse management software
Granular visibility into your inventory quantities by lot enables isolation of defective items and targeted recalls if needed
We monitor expiration dates to ensure first-in-first-out fulfillment of your products
This level of traceability is essential for maintaining quality in beauty commerce
Customer Service Management
ShipCalm provides outsourced customer service solutions with agents trained for your beauty needs and technology to unify your data for personalized, omnichannel experiences.
- We handle your inbound inquiries across all channels
- Our agents are trained specifically for your beauty vertical
- We offer full-service or hybrid customer service models
- Our technology unifies your customer data into a single view
- We enable personalized, omnichannel experiences
Delighting Customers with Self-Service Returns
ShipCalm simplifies your returns through a branded portal for prepaid return labels. We inspect your items, determine dispositions, and issue refunds or replacements.
- Your customers initiate returns and print labels via their account
- We inspect your items and determine optimal disposition
- We issue refunds or replacements for your customers
- Our automated workflows route your returned products
Large-Scale Inventory Control
ShipCalm leverages advanced warehouse management systems (WMS) to efficiently operate large beauty fulfillment centers for you.
- Our WMS provides real-time visibility into your inventory across facilities
It enables dynamic slotting to optimize your warehouse space - Replenishment and purchase orders are automated based on your projected demand
Robust wave planning tools support high-volume orchestration of your orders - We regularly perform cycle counts for accuracy of your inventory
We can scale facilities and staffing seasonally for your peaks
Quality with Lot Control
ShipCalm provides robust lot control for your inventory traceability.
- Each of your product batches or lots is tracked throughout our facilities via barcode scanning and warehouse management software
- Granular visibility into your inventory quantities by lot enables isolation of defective items and targeted recalls if needed
We monitor expiration dates to ensure first-in-first-out fulfillment of your products - This level of traceability is essential for maintaining quality in beauty commerce
Trusted by leading brands, startups and platforms including:
Empowering Growing Startups and Established Brands
Seamless Integration for Efficient Operations
ShipCalm offers turnkey integration to unify your fulfillment with existing systems:
- Our APIs and webhooks connect your ecommerce platforms
- We manage EDI integration with your ERP/WMS software
- Automated syncing maintains your inventory accuracy
- We import your orders for streamlined processing
We make fulfillment an invisible, seamless part of your ecommerce technology ecosystem.
Flexible Order Management with Pause and Edit Options
ShipCalm enables flexible order management features:
- You can place orders on hold to prevent shipping
- You can adjust delivery dates dynamically
- Quantities and items can be edited pre-shipment
- Rush shipping can be enabled for your priority orders
By providing control, ShipCalm empowers you to optimize the customer experience.
Beauty & Cosmetic Expertise
ShipCalm has extensive experience providing specialized logistics solutions for beauty and cosmetics. We are the trusted 3PL for many leading brands, high-growth startups, and online marketplaces. Our tailored services, purpose-built technology, and dedicated support demonstrate deep expertise across this unique vertical.
“ShipCalm has been an invaluable partner as we’ve scaled our business. Their expertise in beauty commerce fulfillment has enabled us to consistently delight customers, focus on product innovation, and accelerate growth.”
Get in Touch
Specialty beauty fulfillment solutions allow online retailers like you to focus on your craft while optimizing the customer experience. Partner with ShipCalm for tailored services that make fulfillment a competitive advantage.
