ECommerce first has been our mantra since day one, and at its core, eCommerce fulfillment is what all of our services have been built around. We understand the expectations of the eCommerce customer and we want to provide the best possible service to your customer.
According to a 2016 BigCommerce Survey, “96 percent of Americans are shopping online, spending an average of five hours per week making online purchases and allocating an average of 36% of their shopping budgets to ecommerce.” And that was years ago! Today, the expectations of online customers are much higher. They expect orders to arrive at their doorstep more quickly than ever before, with transparency and accuracy throughout the entire process. This is where a third party logistics provider like ShipCalm can help.
The advantages of using a 3PL provider for eCommerce Fulfillment
When it comes to running an online business, fulfillment logistics can be both the most important and complicated aspects of customer satisfaction. When first starting out as a small company, logistics may be handled in house by the merchant. However, in the face of growth and as more order pour in, often times it makes much more sense to outsource fulfillment to a provider that specializes in eCommerce fulfillment.
Advantages over Merchant Fulfillment
As stated above, it’s common for merchants who are just starting out to fulfill orders themselves. However, this can take up valuable time and effort that could be focused on marketing, acquiring customers, or developing new products. It also comes with the costs of finding warehouse space, staffing it, and purchasing any necessities along the way. A third party logistics provider can take these issues off your hands for one low cost and allow you to focus on growing your business instead.
Advantages over Dropshipping
Dropshipping is another common method for eCommerce stores to ship products to their customers. When items are drop shipped, they go directly from the manufacturer to the customer. While this does eliminate the need for warehousing space and shipping logistics, it comes with it’s own set of disadvantages including lack of customization, coordination with multiple dropship locations, and the potential for lower quality control.
Why Use Shipcalm for eCommerce Orders?
If you are debating whether or not to outsource your fulfillment, here are a few different reasons to use Shipcalm:
Modern Technology: We built our technology stacks from the ground up to be tightly integrated yet loosely couple with whatever solutions you might be using. With a technology-centric mindset, we’re able to onboard quickly, delivering exceptional service and simplify your life in a matter of hours, not weeks or months.
Support: While firmly rooted in technology we realize that being human is important too. After all who want to work with robots all day long.
Customization: Need custom packaging or have special branding requirements? No problem. We can handle orders of any type or size that meet your exact specifications and highlight your brand.
eCommerce Services We Provide
At ShipCalm, we provide a wide range of eCommerce related services that include:
- Inventory Management
- Packaging and assembly services
- Reverse logistics and return processing
- Customer service and support
ShipCalm is proud to partner with a number of eCommerce providers and can provide a custom tailored solution for your needs. These partners include:
- Woo Commerce
- Big Commerce
- Hundreds more!
Marketplaces & Online Retailers
- Amazon Seller Central
- Amazon Vendor Central
- The Grommet
- Hundreds more!
Start Shipping Your eCommerce Orders with ShipCalm!
At ShipCalm, we know eCommerce fulfillment from top to bottom. Whether you are a small business just starting out or a well established brand looking to streamline your processes, we can help! Browse our services below and give us a call or request a custom quote today!