Services
Per Item Fulfillment Fee
Includes the cost of receiving, storage, picking space required and inventory management.
| Per Item | $1.50 |
RMA / Reverse Logistics Per Item Return Fee
Includes to cost of receiving, inspecting, notifications & logging along with disposition.
| Per Item | $2.00 |
Complete Email, Phone & Chat Support
We will work with your team to develop customer service responses & policies and our team will answer you inbound customer service emails. We add an additional fee to the per-item fulfillment fee to provide this service.
| Per Item | $1.25 |
Receiving Palletized Deliveries & Small Parcel Inbound Shipments
Up to 1 hour of receiving palletized or small parcel shipments. If the shipment requires extra processing that takes more than 1 hour for any reason a fee of $40 / hour will apply.
| Less Than 1 Hour | FREE |
| More Than 1 Hour | $40 / Hour |
Receive & Palletize 20' Floor Loaded Container
If your shipment will is sent to us as a floor loaded container we will need to unload the container and palletize the goods. We charge a flat fee regardless of carton sizes.
| Per Load | $400 |
Receive & Palletize 40' Floor Loaded Container
If your shipment will is sent to us as a floor loaded container we will need to unload the container and palletize the goods. We charge a flat fee regardless of carton sizes.
| Per Load | $800 |
Monthly Minimum
If you are only using ShipCalm for forwarding & storage services there is a decreased monthly minimum from our Pick-Pack & Ship service. *Monthly minimums are based on sku counts.
| Per Month | Starts at $500 |